Leadership Speak
"Birlasoft is dedicated to empowering a sustainable future and aims to stand out as a ESG leader in the IT services industry. Our unwavering commitment to the integration of sustainability and responsible business practices propels us to nurture an environmentally conscious, socially equitable, and well-governed economy.”
Leadership Speak
“Integrating sustainability with our core business strategy is an imperative. Each one of us, as a corporate citizen has a role to play in our sustainability journey. We need to be environmentally conscious, socially responsible & empathetic, and aligned to a culture of ethics and inclusive governance. We need to learn from and live by our 6 culture tenets and build and reinforce an ecosystem that is driven by sustainable practices.”
Leadership Speak
“For sustainable growth, Birlasoft is committed to imbibe ESG priorities seamlessly in all operations to improve business performance by managing associated risk. We are strategizing a framework across organization to innovate, evaluate and achieve our Sustainability goals. Let’s weave sustainability into every aspect of our journey and create a responsible future.”
ESG Leadership Summit 2024
Birlasoft Limited has been listed as ‘India’s Leading Listed ESG Entity’ in the Dun & Bradstreet premier publication ‘ESG Champions of India’ that features an annual listing of leading ESG companies in each of the SASB industry categories.
Our Vision
Empowering a sustainable future, Birlasoft aspires to be an ESG leader in the IT services industry. Our commitment to integrating sustainability and responsible business practices drives us to foster an environmentally conscious, socially equitable, and well-governed economy.
Our Commitment to Sustainability
At Birlasoft we believe in evolving to become a better ecosystem of talent, technology and values. People, Planet and Efficiency form the basic foundation of our mission to cater to provide solutions across the world that in turn affects the global livelihood. We have endorsed and imbibed people centricity in the transformed cultural tenet thereby ensuring that our organisation is amongst the leaders to project, promote and propagate Sustainability through the 3 crucial factors of Environment, Society and Governance.
Focus Areas
An ESG strategy offers a blueprint for value creation and connects the business strategy to material ESG issues. It identifies and drives focus on material ESG issues most relevant to Birlasoft’s business model and stakeholders, allowing them to develop strategic priorities.
Environmental
- Climate Action and Energy Management
- Decarbonization
- Responsible Supply Chain
- Water, Waste and Hazardous Materials Management
Social
- Career Development
- Corporate Social Responsibility (CSR)
- Customer Engagement and Satisfaction
- Diversity, Equity and Inclusion
- Employee Engagement
- Employee Health and Safety
- Human Rights and Gender Parity
- MSME Procurement
- Talent Attraction and Retention
Governance
- Anti-Corruption and Anti-Bribery
- Business Ethics, Governance and Transparency
- Data Privacy and Cyber Security
- Innovation, Research & Development (R&D)
- Regulatory Compliances
- Risk Management
Bold
Carbon Neutrality: Implement energy-efficient technologies and reduce emissions, striving for carbon neutrality across Birlasoft's operations, towards the global “zero carbon” SDG.
Renewable Energy Adoption: Improve power adoption of company operations with renewable energy sources, leading the way in the green IT industry.
Waste Reduction: Reduce waste production through recycling and sustainable practices, setting new standards for eco-conscious operations.
Agile
Employee Well-being: Foster an agile work culture, promoting work-life balance and diversity at all levels, ensuring the well-being of every employee.
Women and Children Development: Respond swiftly to socio-economic needs, empowering women through education and skill development, and enabling children's scholastic growth.
Community Engagement: Engage dynamically with social initiatives, supporting education and collaborating with local communities for positive impacts, reflecting agile community engagement practices.
Special Needs Inclusion: Implement adaptive programs and accommodations, ensuring effective integration of employees with special needs into the workforce, exemplifying agile inclusion efforts.
Ethical Governance: Foster an agile approach to governance, promoting transparency, accountability, and integrity, aligning seamlessly with regulatory standards and industry best practices.
Board Diversity: Embrace diverse expertise, appointing directors from various backgrounds, ensuring a dynamic mix of perspectives in decision-making at the board level.
Stakeholder Engagement: Engage stakeholders proactively, incorporating feedback into decision-making processes, ensuring a balanced and agile corporate governance approach.
Ambitious
Improve our carbon neutrality by pioneering energy-efficient technologies and emission reduction efforts.
Set goals to ensure doing more of company operations with renewable energy sources, participating at the green transformation in the IT industry.
Pursue waste reduction targets, aiming to reduce waste production through innovative recycling and sustainable practices.
ESG Framework
Commitment and Goals
| E/S/G | Objective | Goal | Impact & Achievement |
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Water, Waste and Hazardous Materials Management | Birlasoft and all its stakeholders are committed to conserve, effectively manage, recycle, and optimize the water consumption practices |
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| Birlasoft is committed to 'ban on single use plastics' in the company. The single use plastics are to be replaced with the eco-friendly materials, leading to resource optimization which in turn would ensure zero use of plastics. |
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| Birlasoft is committed to 'Zero Waste to Landfill' target for its owned premises; it is also adopting the concept of circularity to minimize wastage, recycle, and reuse products, to whatever extent possible. |
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De Carbonization | Birlasoft pledges to reduce its carbon emissions through its business operations, by adopting energy efficient solutions and moving towards renewable energy. |
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| Birlasoft is promoting the adoption of EV vehicles in its fleet and setting up EV charging stations within premises to encourage employees to commute in cleaner and greener mobility solutions. | Operating electric vehicles will help us to achieve sustainability through reduction in our carbon footprint. To be specific,10000 electric KMs per month = 24 MT of CO2 emissions abated per year, which is equal to growing 360 trees per year. | ||
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Climate Action and Energy Management | Birlasoft is committed to continuously enhance its renewable energy (RE) share in the total energy mix through PPA model or obtaining power from solar park on the outskirts of our operational areas. |
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| By 2024, in the 120 adopted villages of Punjab and Haryana, we would reduce “Crop Residue Burning” by 90%. |
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Employee Health and Safety |
Birlasoft is committed to holistic well-being of its employees by focusing on physical, social, mental, emotional, and financial health schemes, initiatives, and comprehensive programs.
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Career Development and Employee Engagement |
Birlasoft believes in cultivating continuous learning curve in-tune with the changing business environment. From an employee engagement perspective, Birlasoft is internally driving an average of 40 learning hours per employee for FY 23-24.
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Diversity, Equity and Inclusion | Birlasoft is committed to increase gender diversity from 24 % to 28 % in FY 2023-24 and 35% by 2025. |
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| 100 % employees to be sensitized & trained on overcoming unconscious bias in the workplace by FY 2025. | Have a DEI charter with focus on affirmative hiring, Sensitization and development . To ensure the culture of diversity, Equality and inclusion we have various sensitization platforms for propagating our focus on DEI and unconscious bias training with a target to cover all employees by FY 2025. | ||
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Talent Attraction and Retention |
Nurture long-term and Hi POs employees, including gender diversity to get them ready for elevated roles or senior management roles.
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Young Titans is a escalated development platform for promising, high willed young talents in the organization, to put them into a fast track career development. |
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Regulatory Compliances |
Birlasoft ‘s goal is to drive responsible and sustainable procurement practices, ensure 100% compliance by getting acceptance from supplier on Birlasoft Supplier Code of Conduct.
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Birlasoft has created a stable onboarding framework to facilitate and ensure compliance enabled Supplier onboarding. We at Birlasoft. instill special process workflows to manage any exceptions / risks in the onboarding process- by including the diversified sustainable supplier onboarding risk management schema, into the organization ERM framework. |
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Customer Engagement and Satisfaction |
VOC- Periodic reviews of customer experience through Voice of Customer surveys with a target of VOC >=4 on a scale of 5; Birlasoft aims to ensure quality of products and services towards positive customer experience.
Committed to focus on value additions through our products and services. VINCI as a platform to ensure transparency towards our customers and getting acknowledged for the continuous value additions.
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Our Initiatives
Electric Vehicles in our fleet
Agreement with Lithium for provision of Electric Vehicles(EV) vehicles instead of Diesel vehicles in transport fleet to ensure reduction in carbon emissions and thereby reduction environmental pollution.
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Electric Vehicles in our fleet
Agreement with Lithium for provision of Electric Vehicles(EV ) vehicles instead of Diesel vehicles in transport fleet to ensure reduction in carbon emissions and thereby reduction environmental pollution. Electric Vehicles are environment friendly, have low running costs and pose a reduced risk of breakdowns. Operating electric vehicles will help us to achieve sustainability through reduction in our carbon footprint. To be specific,10000 electric KMs per month = 24 MT of CO2 emissions abated per year, which is equal to growing 360 trees per year.
SDGs impacted here
Environment Friendly Infrastructure
We ensure environmental sustainability through our 'green' infrastructures (with the architecture of offices ensure enough natural light) with effective waste management & water management.
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Environment Friendly Infrastructure
Green Design Considerations:
- The facility is built such as to conserve energy, control water consumption and ensure low life cycle cost of building maintenance.
- The North end has extensive use of glass to allow natural light to percolate without any direct sun rays incident on it, thus reducing the heat load on the building.
- Use of skylights ensure natural light inside the building thus reducing the use of artificial lighting.
- The glazing along the east and west is in the form of Double Glazing with reflective glasses and use of Clay tiles. This further reduces the heat load on the building.
- Indoor and outdoor plantation reduces glare and radiation to a great extent. This keeps a micro climatic control on the exteriors as well.
Energy Efficiency and Conservation of Resources
- Air Conditioning - A Variable Refrigerant Flow (VRF) air conditioning system has been installed which results in substantial savings in energy consumption. The success of the solution is apparent from the fact that this facility has been able to manage substantial savings in energy costs.
- Lighting All lights are converted LEDs thereby reducing energy consumption.
- Water conservation 120,000 litres water is recycled daily and treated through a modern sewage treatment plant. The recycled water is used for gardening purpose.
- Smart Compost Plant A smart composter plant has been set up to treat the organic waste, which generates organic manure.
Sustainability Continues...
Leadership Sponsor for the Hunger Project
Honored to be a part of The Hunger Project's 2023 Annual Fall Event as a Leadership Sponsor
We stand shoulder to shoulder with communities globally dedicated to ending hunger at a time when hunger is on the rise. Together, we envision a future free from the burden of hunger, where every individual has access to nourishing food and the opportunity for a better life.
Let's work hand in hand to reverse the alarming trend and make a difference.
SDGs impacted here
The Hunger Project X Birlasoft | Building a World Without Hunger
B-Empowered
SDGs impacted here
A Leadership Development And Mentoring Initiative That Empowers Women To Recognize Strengths, Differentiate Constraints, Develop Assertiveness, Shed Biases, Select Careers, Be An Effective Communicator And Establish One’s Unique Brand.
Energy management
- 120000 litres of the fresh water recycled through Sewage treatment plant and used for gardening purpose.
- All lights replaced with LED Lights
- Changing over to LED lamp projectors
- Solar Power generation plant installed on rooftops to generate renewable energy
- Old Monolithic UPS replaced with high efficiency modular UPS at Pune, Mahape and Hyderabad Locations thereby reducing the UPS power consumption by around 10% per annum.
- Solar Water Heaters installed for hot water usage in Kitchen and Gymnasium.
- Ac temperature controlled from BMS thereby leading to energy savings.
SDGs impacted here
Disha – Youth Holistic Development
Facilitate Learning By Extending Institutional And Infrastructural Support To Enable Children From Marginalized Communities To Grow And Develop To Their Full Potential.
Waste Management + Water Treatment
- Waste segregation at source as E Waste, Bio-degradable waste, Non biodegradable waste
- Printer Cartridges returned back to OEM for recycling.
- Bio-degradable waste like food waste, garden waste is recycled through smart composter plant.
- E-waste sent for recycling through authorized certified agency
SDGs impacted here
Preventive Healthcare Program for Women
Birlasoft has partnered with the William J. Clinton Foundation (WJCF) to improve access to screening and treatment of pre-cancerous lesions in the state of Rajasthan. Engaging with the state government and public health facilities, Birlasoft aims to strengthen access to care and prevention. So far more than 2000 women have benefited by this program.
SDGs impacted here
Extended Feature Education
SkillFolio – A framework created for managing enterprise skill profiles of employees for improved centralized skill management and personal development. This works on intensifying our capability-building programs to provide development opportunities to our existing employees to help them scale up on the desired skills/ competencies, empowering them to become ‘future ready’.
SDGs impacted here
Guided Learning on Coursera
A wonderful way to do so is to acquire new learning and skills with ‘Guided Project learning‘ on Coursera, which provides hands on Applied Learning. Employees earn a certificate and develop skills on using tools in real-world scenario. The self-paced Guided Projects, includes step by step guidance from instructors and a cloud workspace for practice.
SDGs impacted here
ERM framework
Risks are inherent in the Company’s business activities and can relate to strategic objectives, business performance, compliance with laws and regulations, technological changes and those critical to environmental, social and governance (ESG) priorities. In today’s fast-paced business environment, organizations across the globe face a wide range of risks that can impact their operations and bottom line.
Enterprise Risk Management (ERM) is a holistic, integrated, structured, and disciplined approach of leveraging the organization’s capability of identifying, assessing, measuring, monitoring and responding to risks across the enterprise aligned with its strategic objectives and risk appetite.
Birlasoft is committed towards protecting and maximizing value towards stakeholders and constantly endeavors to take effective and risk-informed business decisions. The ERM framework at Birlasoft has evolved over the years from being a conventional compliance driven risk management process focused on effectiveness of internal controls to being a strategy and value driven risk management approach, aimed at protecting and maximizing value towards stakeholders and constantly endeavoring to take effective and risk-informed business decisions.
The ERM 2.0 framework at Birlasoft has been designed and developed in alignment with the regulatory requirements and leading Enterprise Risk Management standards and guidelines – ISO31000:2018 and Committee of Sponsoring Organizations (COSO) and is further aligned to the Regulatory guidance on sustainability; ensuring Environment, Social, Governance (ESG) risks.
ERM 2.0 ensures close integration with the various Business Units and the Enabling Functions to provide a holistic approach on risk management. We follow a top-down approach for key risks wherein they flow from the Enterprise Risk Register to the Function level Risk register with defined ownership and timelines. The risk exposure of the Company shall be measured by assessing enterprise risks using the Risk Assessment Scales defined as per the Risk Appetites adopted by the Board. A key feature of risk assessment introduced in ERM 2.0 is grading the velocity of the risk, which would reflect the speed of onset of the risk event, or the time taken for the risk event to manifest. Our established governance mechanism provides oversight to the Leadership on the Risk Landscape allowing for informed strategy setting, balancing risk, and opportunities with compliance requirements.
Bcares
Bcares is Birlasoft’s holistic Employee Welfare Program, which has a vision to “Inspire, create and maintain workplace and environment that supports holistic wellbeing”. It’s wellness charter includes Physical, Mental, Social, Financial and workplace wellness.
VINCI - Value IN Customer's Interest
VINCI (Value IN Customer's Interest) is an innovative online platform, crafted in-house, with the sole purpose of capturing all the value-adds that contribute to customers business excellence through enriched business user experience.
DEI - Diversity, Equity and Inclusion
At Birlasoft, Diversity starts with Inclusion. It's not just about empowerment of one gender, it's about 'Coexistence' of all of us and all of our abilities where we all 'Collaborate' while being 'Considerate'
Our ESG Offering
Tackle ESG risks and unlock opportunities with our cloud-native data foundation solution.
ESG issues have become the main agenda in every company's board room. However, these issues have significant room for improvement, and the solutions should be delivered right about now.
Awards
Annual Report for FY 22-23 has been granted with the prestigious Platinum award in the esteemed LACP's Annual Report Competition organised by Vision awards, specifically in the Technology - I.T. Services category.
Birlasoft is Great Place to Work Certified for the third consecutive year.
Policies and Certificates
We are committed to be guided by the UN SDGs to work towards the aspects of environment, human rights, labor, child education and women development, innovation, customer centric value additions, ethical business framework and employee centricity. Our policies, thus, are encompassing these tenets.
Our policies help nurture the culture of a sustainable inclusive partner framework with our governance strategies to manage stakeholders- be it customers, vendors, 3rd party service providers, employees, peers in business.
- Modern Anti-slavery and Human trafficking
- Human Right Policy
- EOHS Policy
- POSH Policy
- Global Diversity Equity and Inclusion (DE&I) Policy
- Whistle Blower Policy
- Code of Business Ethics and Conduct (COBEC) Policy
- Corporate social Responsibility Policy
- Nomination & Remuneration Policy
- Policy for Preservation of Documents & Archival of Information Policy
- Policy for Determination of Materiality of Events or Information
- Supplier Code of Conduct
- Water Management Policy
- Waste Management Policy
- Anti – Bribery and Anti - Corruption Policy
- Procurement and Supplier Management Policy
- Equal Opportunity Employer Policy
- Energy Management Policy
- ISO/IEC 27001- Information Security Management Certificate
- ISO/IEC 27701- Privacy Information Management Certificate
- ISO 9001:2015 - Quality Management Systems Certificate
- ISO/IEC 20000-1:2018 Information Technology Service Management Certificate
- ISO 45001:2018 Occupational Health and Safety Management Systems Certificate
- ISO 14001:2015 Environmental Management Systems certificate
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